Specimen/Exception Handling Technician I

About the role

This position works at the client site Logan Health 310 Sunnyview Lane. Kalispell, MT 59901 and acts as a liaison between the client and ARUP’s Client Relations Training, Business Development, Technical, Marketing and Support Services division to include Specimen Processing, Information Technology, Logistics and Transportation, Quality and Compliance, and Exception Handling.

Responsibilities

• Pour off, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory
• Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines
• Detect and resolve issues related to test or specimen submissions before shipping to ARUP
• Receive and initiate calls between the client site and ARUP
• Provide information for clients which may include information regarding specimen requirements, fees, turnaround times and referral laboratory vendors
• Aid in distributing technical information, hotlines, test bulletins and company updates to the client
• Keep the client current on all value added services that ARUP supports, such as ATOP, Connect and Consult
• Research pending test lists for ARUP specimens
• Order and maintain supplies related to ARUP testing, keeps required inventories on hand
• May be asked to locate ARUP documentation for Public Health reporting
• Communicate: Frequently communicate with others
• Reads, understands and complies with SOP’s related to the position
• Maintain contact with the local and regional couriers to ensure shipment schedules are maintained, retrain as necessary
• Maintain required records and documentation
• Other duties as assigned

Requirements

• Stooping: Bending body downward and forward by bending spine at the waist
• Reaching: Extending hand(s) and arm(s) in any direction
• Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
• Communicate: Frequently communicate with others
• PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies
• Sedentary Work: Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
• Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling