Specimen Collector II - 1841

About the role

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector II is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Drive from/to multiple facilities as required
• Provide occasional overnight coverage

Requirements

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients (preferred)
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smart phone and computer (required)
• Valid driver's license required; reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes (plus)
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required
• Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs.
• This position requires regular travel. In accordance with federal travel regulations, all employees must possess a valid REAL ID or an acceptable alternative form of identification to comply with government travel guidelines. Proof of compliant identification will be required prior to the start of employment.
• Male candidates required for observed collections of gender identified male patients
• Willingness to travel around the Greater Portland area

Schedule

Full-Time | Alternating schedule: 1 week rotating schedule (shifts known in advance), followed by 1 week on-call. Example: Week A: Mon: 8:30am-6:15pm, Tues: 9am-12pm, Wed: 5:15pm-7:15pm, Thurs: 8:30am-6:15am, Fri: 8am-4pm (on-call), Week B: Mon-Fri: 8am-4pm (on-call).

Benefits

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Mileage reimbursement

Pay

Salary Range: $20-24/hr. Salary offered is dependent on qualifications, experience, and geographical location.