Specimen Collector I

Aegis Sciences Corporation

About the role

The Specimen Collector is responsible for collecting biological specimens at client sites for scientific testing. Duties include maintaining the integrity of the collection process, maintaining records for reporting, obtaining initial insurance verification for billing, and packaging specimens for shipment.

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volumes
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct:
  • Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training (e.g., HIPAA Training)
• Comply with all applicable safety requirements, including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payment from patients (where applicable)
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in marketing and sales objectives related to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Represent Aegis in a professional, positive manner with a “can do” attitude
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Participate in proactive team efforts to achieve departmental and company goals
• Provide leadership through example and sharing of knowledge/skill
• Perform other duties as required and assigned

Requirements

• High School diploma or GED required
• Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the healthcare/medical field is preferred
• Excellent customer service skills
• Positive approach and attitude in patient interactions
• Excellent written and verbal communication skills
• Ability to work on multiple tasks without sacrificing quality
• Attention to detail and ability to interact with staff at all levels

Skills

• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails
  • Basic understanding of website navigation (URL entry, etc.)
  • Maintaining and entering usernames/passwords
  • Understanding of computer ports (USB for signature pad, printers)
  • Typing at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of how to save or delete files and folders
• Understanding of security measures

Schedule

3 days per week, 8:00 AM–4:00 PM, with lunch break, up to 23 hours per week.