Specifying Spanish Bilingual Representative (Remote)

Award-Winning Team

We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands.

Career Growth and Personal Development

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential.

What You Will Do

• Utilize client systems to investigate customer part inquiries
• Have working knowledge of car mechanics
• Provides verification and/or recommendation on correct auto parts requirements
• Maintain database case notes on all situations
• Reads and researches relevant materials and resources to stay current in programs
• Deliver expert customer experiences…with a smile.

Qualifications

• High School diploma or GED equivalent required.
• Must be fluent in English and Spanish in verbal and written form
• Additional Automotive Parts training or certifications a plus
• 1 - 2 years of Automotive Parts Counter experience
• PC / Keyboarding Skills including Word & Excel
• Must reside in the United States and have a valid U.S. address for residence

Benefits

• The base salary range for this position is $16 per hour (pay rate will not be below the applicable minimum wage)
• Benefits available to eligible U.S. employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• Paid training and performance-based incentives
• Lucusive employee referral bonus opportunities
• Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
• A registered retirement savings plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants.