Specialty Team Member (Beer, Wine, Cheese & Chocolate) - Part Time Seasonal

About the Role

Provides support as a member of the Specialty team, including receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision. Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Performs duties in accordance with team and store Standard Operating Procedures and supports WFM core values and goals.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with the sampling program, keeping sample areas full, clean, and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation, and sweep logs are completed.
• Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner, and models suggestive selling techniques.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; ensures equipment is maintained in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of the Specialty department and team and WFM quality goals.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Qualifications

• No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years or older to serve alcohol.

Pay

The wage range for this position is $17.00 - $25.40 per hour, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits," including:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health & wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined by the terms of the applicable plan at the date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). New entry-level Team Members who successfully complete their first 90 days of employment and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.