Specialty Team Member (Beer, Wine, Cheese & Chocolate) - Full Time

About the role

Provides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Maintains the freshness and appeal of product displays.
• Ensures product meets Whole Foods Market quality standards.
• Monitors and minimizes spoilage and waste.
• Supports the Sampling Program by keeping sample areas full, clean, and appealing.
• Maintains back stock in good order.
• Accesses and communicates market conditions to customers.
• Maintains temperature, sanitation, and sweep logs.
• Arrives to work station on time, appropriately groomed, dressed, and ready to work.
• Provides excellent customer service, addressing needs in a timely and effective manner.
• Maximizes sales potential through proper procedures for product preparation, storage, rotation, and merchandising.
• Fulfills opening, mid, and closing duties as assigned.
• Ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Requirements

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and Whole Foods Market quality goals.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with Whole Foods Market quality goals.

Skills

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and Whole Foods Market quality goals.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

Benefits

Whole Foods Market offers "Whole Benefits". These benefits include eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

Pay

$17.50 - $25.40 Hourly, commensurate with experience.

Schedule

Flexible schedule including nights, weekends, and holidays as needed.