Specialty Team Member (Beer, Wine, Cheese & Chocolate) - Full Time

About the role

Provides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Maintains the freshness and appeal of product displays.
• Ensures product quality and minimizes waste.
• Supports sampling program and keeps areas full, clean, and appealing.
• Keeps back stock organized and accessible.
• Accesses and shares market conditions with customers.
• Maintains temperature, sanitation, and sweep logs.
• Arrives on time, groomed, and ready to work; works all scheduled shifts.
• Provides excellent customer service, addressing needs promptly and effectively.
• Maximizes sales potential through proper product preparation, storage, rotation, and merchandising.
• Fulfills opening, mid, and closing duties as assigned.
• Maintains a clean and sanitary working and shopping environment.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned.

Requirements

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and WFM quality goals.
• Strong attention to detail.
• Strong to excellent communication skills.
• Willingness to work as part of a team.
• Ability to deliver information clearly and respectfully.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and procedures.
• Effective time management and organization skills.
• Passion for natural foods and Whole Foods Market's mission.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Skills

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and WFM quality goals.
• Strong attention to detail.
• Strong to excellent communication skills.
• Willingness to work as part of a team.
• Ability to deliver information clearly and respectfully.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and procedures.
• Effective time management and organization skills.
• Passion for natural foods and Whole Foods Market's mission.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Benefits

Whole Foods Market offers "Whole Benefits" which includes a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.