Specialty Supervisor
Veterinary Referral Center of Central Oregon · Bend, OR · 6 mo ago
ManagementFull-time
Leadership Structure and Collaboration Expectations
- Leads in Dermatology, Oncology, Neurology, Ophthalmology, and Rehabilitation will initially function as peer partners while the Specialty Supervisor provides mentorship, coaching, and structure as they advance in their roles.
- Leads in Surgery and Internal Medicine will not report directly to this position but will still collaborate closely with the Specialty Supervisor for support, guidance, and alignment across the hospital.
Operational Leadership
- Support daily operations across assigned specialties and ensure smooth workflow, strong communication, and appropriate resource allocation.
- Partner with specialty teams and veterinarians to identify opportunities for improvement and implement sustainable processes.
- Contribute to ongoing refinement of departmental structure and leadership pathways as VRCCO continues to expand.
Team Development and Mentorship
- Provide mentorship to leads and technicians across multiple specialty departments, supporting growth in leadership capability, communication, organization, and clinical skill.
- Offer clear coaching and feedback while fostering a supportive, accountable team culture.
- Absorb and assist with onboarding and ongoing training to ensure consistent expectations and high standards across all supported service lines.
Clinical Support
- Provide hands-on technical support and patient care in multiple specialty areas.
- Model best practices in patient handling, anesthesia, specialty procedures, communication, and workflow management.
- Ensure compliance with medical, safety, and sanitation standards across assigned departments.
Collaboration and Communication
- Serve as a liaison between specialty teams, veterinarians, and hospital leadership.
- Support teams with escalated client communication when needed and maintain professionalism and empathy throughout.
- Ensure strong documentation practices and effective communication loops between shifts, departments, and leadership.
Administrative and Organizational Responsibilities
- Assist with scheduling, staffing assessments, and long-term workload planning across specialties.
- Maintain specialty related reports and support leadership in quality improvement initiatives.
- Participate in the evolution of protocols, workflows, and policies as VRCCO continues to grow.
Education and Experience Requirements
- A certified veterinary technician is preferred due to the advanced clinical and technical skills required to support multiple specialty teams.
- Minimum of five years of experience in a veterinary specialty setting required.
- Experience leading across multiple veterinary specialties is required and must include proven ability to mentor, coach, and develop others in a clinical environment.
- Must demonstrate strong organization, communication, clinical judgment, and problem-solving skills, with the capability to support and lead multiple specialty departments in a complex and growing hospital environment.