Specialty Sales Team Leader
About the role
The Specialty Sales Team Leader role at Target is designed to empower personal and professional growth, fostering an environment where you can care, grow, and win together. This role is responsible for leading a team of hourly team members, ensuring they deliver on Target’s guest experience commitments and consistent operations.
Responsibilities
- Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
- Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
- Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution.
- Demonstrate a service culture that prioritizes the guest service experience. Model, train, and coach team member expectations to deliver on our GUEST service model culture.
- Lead and demonstrate a culture of ethical conduct, safety, and compliance; lead and hold the team accountable to work in the same way.
- Support team's execution of changes and updates to merchandise sets, and visual presentations for defined categories.
- Create inspiring visual moments by ensuring product is organized, signed correctly, and merchandised to support seasonal trends.
- Support your direct leader in leading assigned department area backroom processes, organization, layout, and replenishment of the salesfloor to ensure product is available for guests.
- Participate in team hiring and onboarding processes.
- Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean, and safe if applicable to your assigned areas of responsibility.
- Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
- Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
- Address all store emergency and compliance needs.
- Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Requirements
- A high school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Qualifications
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
- Flexible work schedule (e.g., nights, weekends, and holidays) and reliable and prompt attendance necessary
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Skills
- High school diploma or equivalent
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits
Target offers a comprehensive benefits package that includes:
- Comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves.
- 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.
- Competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Pay
The starting pay range for this position per hour is $23.00 - $25.00. The full pay range for this position per hour is $23.00 - $39.10. Pay is based on several factors which vary based on position, including labor markets and in some instances may include education, work experience, and certifications.
Schedule
This role requires a flexible work schedule with varying hours, days, or shifts, including nights, weekends, holidays, closing shifts, and other peak shopping times.
Application Instructions
To apply for this position, please visit https://tgt.biz/BenefitsForYou_C.
Equal Opportunity Employer
Target is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.