Specialty Sales Team Leader

Target · Akron, OH · 2 wk ago

On-siteBusiness Development$21.25–$23.25/hrPart-time

About the role

The Specialty Sales Team Leader role at Target is designed to empower personal and professional growth, fostering an environment where employees feel cared for, supported, and motivated to succeed. This role is part of a team of specialized consultants who understand the importance of delivering exceptional guest experiences.

Responsibilities

Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrating wins, driving results that deliver outcomes and elevate the guest experience.
Demonstrate a service culture that prioritizes the guest service experience. Model, train, and coach team member expectations to deliver on our GUEST service model culture.
Lead and demonstrate a culture of ethical conduct, safety, and compliance; lead and hold the team accountable to work in the same way.
Support team execution of changes and updates to merchandise sets, and visual presentations for defined categories.
Create inspiring visual moments by ensuring product is organized, signed correctly, and merchandised to support seasonal trends.
Support your direct leader in leading assigned department area backroom processes, organization, layout, and replenishment of the sales floor to ensure product is available for guests.
Participate in team hiring and onboarding processes.
Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean, and safe if applicable to your assigned areas of responsibility.
Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
Address all store emergency and compliance needs.
Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Requirements

A high school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not required
Lead and hold others accountable
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Qualifications

High school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not required
Lead and hold others accountable
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Skills

Guest service fundamentals and experience building a guest-first culture on your team
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
Leading multiple businesses while balancing team member expertise and effectively leading teams in each department
Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The starting pay range for this position per hour is $21.25 - $23.25. The full pay range for this position per hour is $21.25 - $36.15. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).