Specialty Sales Team Leader

About the role

The Specialty Sales Team Leader role at Target is designed to empower personal and professional growth, fostering an environment where employees feel cared for, supported, and motivated to succeed. This role is part of a team of specialized consultants who understand the importance of delivering exceptional guest experiences.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrating wins, driving results that deliver outcomes and elevate the guest experience.
• Demonstrate a service culture that prioritizes the guest service experience. Model, train, and coach team member expectations to deliver on our GUEST service model culture.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Plan daily/weekly workload at the direction of your direct leader and execute the same to deliver on department and store sales goals and guest engagement, including planning merchandising sets, making changes and updates to merchandise sets (planograms), sales plans, events, and promotions.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire, and influence guests by providing personalized recommendations to complete their purchase.
• Support team's execution of changes and updates to merchandise sets, and visual presentations for defined categories.
• Create inspiring visual moments by ensuring product is organized, signed correctly, and merchandised to support seasonal trends.
• Support your direct leader in leading assigned department area backroom processes, organization, layout, and replenishment of the salesfloor to ensure product is available for guests.
• Participate in team hiring and onboarding processes.
• Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean, and safe if applicable to your assigned areas of responsibility.
• Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store, including ordering, storage, and application as directed by best practices.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
• Address all store emergency and compliance needs.
• Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Requirements

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a variable work schedule with varying hours, days, or shifts (including nights, weekends, holidays, closing shifts, and other peak shopping times).

Qualifications

• A high school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Skills

• High school diploma or equivalent.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Benefits

Target offers a comprehensive benefits package that includes:

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves.
• 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The starting pay range for this position per hour is $24.50 - $26.50. The full pay range for this position per hour is $24.50 - $41.65. Pay is based on several factors which vary based on position, including labor markets and in some instances may include education, work experience, and certifications.

Schedule

This role requires a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, closing shifts, and other peak shopping times).