Specialty Representative, Gastroenterology - (East) Kansas City, MO

About the Role

This is a field-based position, and candidates should reside within a reasonable distance from the primary city. The role covers the areas surrounding East Kansas City and Joplin, MO, and Springfield, IL. You will execute brand strategy and tactics in the field, manage sales performance, and build strong customer relationships to maximize short- and long-term sales while adhering to AbbVie’s business code of conduct, policies, and all applicable laws and regulations.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
• Create pre-call plans using SMART objectives and execute post-call evaluations to continuously improve sales performance.
• Effectively handle objections, misunderstandings, and concerns, consistently gaining logical and reasonable calls to action to close every sales call.
• Proactively serve customer needs, expectations, and challenges to build trusted relationships and achieve win-win agreements.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Build understanding of customer needs, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical, and sales expertise. Share market intelligence with the in-field team, brand team, and sales manager to align strategies and anticipate environmental changes.
• Differentiate AbbVie’s value proposition with assigned healthcare providers and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Requirements

• Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred. Relevant and equivalent industry experience may substitute for the degree.
• In lieu of a bachelor’s degree, at least five (5) years of relevant industry experience is required, with three (3) or more years in the pharmaceutical, health, or science industry preferred. A high school diploma or GED is required.
• Proven track record of success in selling and solid presentation skills. Ability to proactively identify customer style/behavior and adapt selling approaches. Offers innovative ideas and solutions to maximize business opportunities.
• Influences others and is viewed as a credible and respected role model among peers. Builds collaborative partnerships with district colleagues and matrix teams.
• Documented success in leadership and support roles of increased responsibility at the district, region, or organizational levels. Leverages findings to develop sales strategies.
• Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experience such as physician/account-based selling, training, managed healthcare, or marketing.
• English language proficiency (verbal and written) for all non-English speaking countries.
• Must satisfy all applicable Health Care Industry Representative (HCIR) credentialing requirements to gain and maintain entry into facilities in your assigned territory. This may include background checks, drug screens, proof of immunization/vaccination, fingerprinting, and specific state or city licenses. You are solely responsible for ensuring compliance with these requirements.
• Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge, recognized as an expert resource by stakeholders.
• Strong business acumen and proficiency with business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.
• Valid driver’s license and ability to pass a pre-employment drug screening test. Must meet safe driving requirements for operating a personal auto, company car, or powered material handling equipment.

Key Stakeholders

• External: Specialty physicians in the therapeutic brand area, pharmacists, nurses, and others depending on the brand plan.
• Internal: In-field team members, sales management (e.g., District Sales Manager), marketing management, training, customer excellence, and brand plan stakeholders.

Benefits

• Comprehensive package including paid time off (vacation, holidays, sick leave).
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Eligibility to participate in short-term incentive programs.