Specialty Practice Scheduler - Cardiology - Full Time

Responsibilities

• Greets patients in person and on the phone in a cordial, professional, and compassionate manner.
• Facilitates patient care between specialty, primary, and ancillary services (e.g., lab, radiology).
• Spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments.
• Obtains diagnostic testing/procedure prior-authorization with payers.
• Ensures all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed.
• Completes appropriate diagnostic testing/procedure questionnaires.
• Edits diagnostic testing/procedure questionnaires.
• Edits diagnostic testing/procedure questionnaires.
• Edits diagnostic testing/procedure questionnaires.
• Aids communication and coordination among clinicians by ensuring the availability of notes and information regarding procedures, diagnostic testing, and appointments.
• Communicates with outside offices, facilities and hospital departments to help facilitate care and services (CH and outside referrals).
• Researches incomplete or incorrect orders.
• Prioritizes work appropriately, attending to tasks while serving patients at the window.
• May support other administrative functions in the practice as needed.

Requirements

• Strong communication and interpersonal skills are required.
• Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards preferred.
• Familiarity with medical terminology preferred.
• Minimum of one year as a CHMG Patient Care Coordinator preferred.