Specialty Pharmacy Technician - Las Vegas, NV

About the role

You will support teams architecting the future of health care at Optum Frontier Therapies, a business pioneering a better approach to care for people with rare diseases. This role involves prescription fulfillment and order intake within a pharmacy location under the Optum Frontier portfolio, under direct supervision from the Site Director. You'll work in a fast-paced, passionate, and professional culture where your talent and resources can make a huge impact—ensuring all people, no matter how unique, have access to a better tomorrow.

Responsibilities

• Perform various duties related to the fulfillment of prescription orders.
• Dispense specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures.
• Process, pack, and ship outgoing pharmacy orders, ensuring drug, related supplies, and patient collateral (education materials) are included.
• Perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product; monitor and adjust/calibrate pharmacy equipment.
• Process, pack, and ship outgoing specialty distribution orders, ensuring drug, related supplies, and accurate documents are included.
• Prepare and scan documents, verify member/patient data, and submit prescription orders in the computer system.
• Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, address medication issues, and coordinate treatment with on-site facilities personnel.
• Interpret provider prescriptions and create orders; access, input, and retrieve prescription and medical/lab information from the computer system; verify whether order/drug is reimbursable/covered.
• Perform tracking logistics for outbound shipments to ensure they arrive at their destination, including triaging misrouted packages.
• Act as a liaison between the company, patients, insurances, manufacturers, and provider's office via phone, fax, and email communications.
• Accept unique HUB enrollment and privacy forms and accurately enter them into the system specific to program design requirements.
• Process prescriptions through pharmacy dispensing software following all state laws for which the medication is being dispensed.
• Maintain documentation of calls to and from patients, caregivers, insurances, providers, and manufacturers.

Requirements

• High School Diploma / GED.
• 1+ years of experience as a pharmacy technician.
• Valid pharmacy technician license in good standing in the state of Nevada.
• Ability to lift 50 pounds.
• Ability to stand for up to 8 hours with intermittent breaks.

Preferred Qualifications

• 1+ years of working in a warehouse or supply chain inventory environment.
• National PTCB certification.
• Specialty pharmacy experience.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $16 to $29 annually based on full-time employment, depending on several factors including local labor markets, education, work experience, and certifications.