Specialty Pharmacy Technician - Fulfillment - Specialty Pharmacy

About the role

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way. This job works hand in hand with the specialty pharmacy team members, referring doctors, nursing staff, and care coordinators.

Responsibilities

• Working directly with patients to navigate the specialty pharmacy process, ensuring patients receive timely access to their prescribed medications.
• Coordinating processing, filling, packing, and shipping of prescriptions.
• Maintaining inventory.
• Assisting with intake and refills as necessary.
• Participating in special projects/committees as needed.
• Maintaining inventory and ordering.
• Communicating and acting as liaison between insurance company, patients, providers, and specialty pharmacy team.
• Maintaining documentation relative to the job.
• Assuming responsibility for professional development and continued education.
• Maintaining efficiency in specialty pharmacy intake technician and specialty pharmacy refill advocate roles.
• Assisting with special projects/committees.
• Performing all job duties in accordance with company Specialty Pharmacy policies and accrediting bodies.
• Adapting behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.
• Remaining knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• Maintaining and complying with the Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Requirements

• Education Required – High school diploma or equivalent
• Work Experience Required – 2 Years’ Experience As a Pharmacy Technician
• Preferred – Experience in Specialty Pharmacy
• Certification Required – Pharmacy Technician Certification in the state of practice

Skills

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Effective verbal and written communication skills and