Specialty Casualty Claims Assistant Manager

Remote – US based candidates only, no visa sponsorship available.

About the role

Lead operational priorities where safety, quality, compliance, and execution discipline are central to success. Collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. Influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.

Responsibilities

• Lead a team of Specialty Casualty Claims professionals, providing coaching and expertise
• Review specialty claims to ensure thorough investigation and resolution strategies
• Assign claims based on complexity and adjuster's expertise
• Provide guidance on complex coverage and litigation matters
• Handle highly complex claims as required
• Monitor team productivity and file documentation quality
• Build strong relationships with agents and internal partners to enhance customer experience

Requirements

• Bachelor's degree or relevant experience
• Eight years in casualty claims adjusting, six in specialty casualty claims
• Experience with Public Officials Liability, EPLI, and Law Enforcement Liability
• Applicable state licenses required

Qualifications

• Preferred leadership experience
• Preferred insurance designations such as INS, AIC, CPCU

Benefits

• Comprehensive rewards package
• Support for employee growth and development
• Fostering an inclusive and innovative team culture
• Opportunities for leadership and talent development

Pay

$100,085 – $152,122 annually