Specialty Business Manager-IBD (Raleigh, NC)
About the role
The Specialty Business Manager – IBD is primarily responsible for driving demand for assigned Takeda products by reinforcing the product brand and Takeda value. This role involves presenting Takeda’s products and optimizing business opportunities in targeted physician offices, key clinics, and hospital accounts specializing in Inflammatory Bowel Disease (IBD). The position requires excellence in developing and applying business processes to achieve sales goals and objectives.
Responsibilities
- Support account on-boarding, including education and procedures.
- Engage in clinical selling activities, including delivering the clinical value proposition and advancing customers across a brand belief continuum.
- Provide initial clinical educational support and in-service for medical staff (e.g., infusion procedures).
- Coordinate and support clinical education opportunities and programs for healthcare professionals (HCPs), such as peer-to-peer discussions.
- Conduct account management activities within smaller, less complex GI practices, clinics, independent physician offices, and other outlets.
- Attain sales goals and objectives by delivering specialty product volume and other key metrics in the assigned territory.
- Utilize discretion and judgment to execute franchise and company brand strategy and tactics within the assigned customer segment, including physicians, specialists, and support staff in hospitals, clinics, IBD centers, infusion therapy sites, and pharmacies.
- Establish professional working relationships with healthcare providers (gastroenterologists, mid-level providers, internists, nurses), decision-makers, support staff, and influencers to support the use of Takeda’s products.
- Develop and deliver targeted sales messages based on accurate clinical information, utilizing approved marketing materials and medical reprints.
- Discuss therapeutic strategies to inform and influence decision-makers.
- Execute marketing strategies at the local level, leveraging resources and collaborating with team members to enhance business results.
- Build customer engagement by identifying and cultivating relationships with key decision-makers who influence healthcare provider systems and specialty medical practices.
- Present complex clinical and business information on Takeda’s specialty products to audiences including office and institutional-based gastroenterologists, healthcare professionals, and patient groups.
- Develop and implement medical education opportunities and sponsor programs to expand HCP knowledge.
- Stay updated on the latest information related to disease states, treatments, and the changing business environment.
- Strategically manage allocated resources, including financial/budgets, managed markets, medical affairs, and home office support.
Requirements
- Bachelor’s degree (BA/BS).
- 3+ years of successful selling experience in pharmaceutical, biotech, or medical device industries and/or relevant clinical or industry experience (5+ years preferred).
- Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
- Strong collaboration skills and experience working within teams.
- Understanding of the managed care landscape and its impact on business.
- Strong verbal, influencing, presentation, and written communication skills.
- Reside within or close proximity to the assigned geography.
Preferred Qualifications
- Experience with injectable/infused IBD (Inflammatory Bowel Disorder) products.
- Experience managing and communicating complex reimbursement issues.
- Biological product launch experience.
- Experience calling on gastroenterologists.
- Experience discussing therapeutic strategies to inform and influence decision-makers.
- Experience developing and applying clinical and business expertise, and effective selling skills.
- Experience executing marketing strategies at the local level.
- Minimum of 5 years’ direct selling experience to healthcare professionals in pharmaceutical, biotech, device, or healthcare industries.
Training Requirements
This position requires successful completion of mandatory product training, including written and oral examinations. During the training period, the employee will be classified as non-exempt and eligible for overtime (up to 8 hours per day, 40 hours per week) but ineligible for sales incentive programs or production-based bonuses. Upon successful completion of training, the employee transitions to exempt status, becomes eligible for bi-weekly pay, and may participate in Takeda’s sales incentive programs.
Licenses/Certifications
- Valid Driver’s License.
Travel Requirements
- Ability to drive and/or fly to meetings and client sites.
- Overnight travel required: 25-50%, depending on geographic assignment.
Pay
Hourly wage range: $66.11 - $90.91. The actual hourly wage offered may depend on qualifications, experience, skills, education, certifications, and job location. U.S.-based employees may be eligible for short-term incentives.
Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Short-term and long-term disability coverage.
- Basic life insurance.
- Tuition reimbursement program.
- Paid volunteer time off.
- Company holidays.
- Well-being benefits.
- Up to 80 hours of sick time per calendar year.
- New hires accrue up to 120 hours of paid vacation per year.