Specialty Beauty Advisor - Lancome

About the role

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) is responsible for maximizing sales in the Lancôme brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards.

Responsibilities

The SBA - Lancôme is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position.

• Meet or exceed Lancôme brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni-channel, and retail shrink as set by Ulta Beauty.
• Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
• Perform makeup applications, skincare analysis, and product demonstrations with guests.
• Stay current on available prestige training to drive category performance.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Lancôme brand and the store.
• Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales.
• Inform all guests about current promotions, events, and services within the store.
• Maintain prompt, regular attendance.

Requirements

• High school diploma is preferred
• Cosmetology or demonstrator license where required by state law
• Cosmetics artistry experience preferred

Skills

• Demonstrates significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships
• Ability to work independently and as part of a team
• Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
• Strong verbal communication and interpersonal skills

Working Conditions

Frequent mobility during shift, frequent standing, bending, pulling, pushing, reaching, and twisting during shift, continuous lifting and/or moving up to 10 lbs. during shift, and continuous coordination and manipulation of objects during shift.