Specialty Beauty Advisor - Clinique

About the Role

The Specialty Beauty Advisor – Clinique (SBA – Clinique) maximizes sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their needs, assisting in product selection, and maintaining store standards. This role represents Ulta Beauty and Clinique’s image, products, and culture while supporting the Experience Manager through performance, people, and process focus.

Responsibilities

• Meet or exceed Clinique brand sales and clientele goals, contributing to store-wide retail and service sales, guest loyalty, omni-channel, and shrink targets.
• Provide exceptional guest service by greeting, engaging, and personalizing interactions, including offering samples and recommending complementary products.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support in-store events to deliver unrivaled guest experiences while driving sales.
• Build and maintain customer relationships through active follow-up and engagement with a growing preferred customer list.
• Inform guests of current promotions, events, and services, and stay informed about new and existing products.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain strong relationships with Clinique brand partners through training and event participation.
• Collaborate with store managers and associates to grow the business.
• Participate in ongoing brand and category training for professional development.
• Adhere to Ulta Beauty’s policies, procedures, and standards, including the dress code and brand asset requirements.
• Keep assigned work areas replenished, signed, and faced, ensuring testers are available and maintained per hygiene standards.
• Maintain store operational standards, including cleanliness of Clinique brand areas and assigned spaces (salesfloor, restrooms, cashwrap, backroom, break area).
• Participate in merchandise resets, planograms, marketing displays, inventory procedures, and shipment processing for Clinique.
• Follow loss prevention best practices and provide exceptional guest service to protect company assets.

Requirements

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.
• Cosmetics artistry experience preferred.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Proactive handling of guest concerns and prioritization of tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.

Schedule

• Work a flexible schedule, including days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.

Working Conditions

• Frequent mobility, standing, bending, pulling, pushing, reaching, and twisting during shifts.
• Continuous lifting and/or moving up to 10 lbs.
• Continuous coordination and manipulation of objects.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and premier destination for cosmetics, fragrance, skincare, haircare, and salon services. With over 25,000 products from approximately 500 brands across all categories and price points, including Ulta Beauty’s private label, the company offers a full-service salon in every store featuring hair, skin, brow, and makeup services.