Specialty Associate - Towne West Square

Primary Responsibilities

• Greets and assists customers in finding products and delivering exceptional customer service.
• Informs customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers.
• Mets or exceeds sales goals and productivity standards.
• Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
• Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise.
• Maintains sales floor recovery process to ensure a clean and organized store environment.
• Completes pricing and signing processes in specialty businesses.

Performance Standards

• Supports company shrink and safety initiatives.
• Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Benefits

• Medical/dental/vision
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match

Pay

USD $12.00/Hr -USD $15.00/Hr.