Specialty Artist - MAC
General Summary & Scope
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
PRINCIPAL DUTIES & RESPONSIBILITIES
Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.
Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.
Collaborate with managers and associates throughout the store to help grow the business.
Job Qualifications
High school diploma is preferred
Cosmetology or demonstrator license where required by state law
Cosmetics artistry experience preferred
Skills
Demonstrates significant competency in sales, products, and service
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills