Specialty Account Manager, Auvelity (Fort Worth N, TX)

About the role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This field‑based role requires gaining access to customers in clinic or hospital settings while also maximizing engagement through digital channels. The SAM will be responsible for product performance at the territory level, act as a disease category expert and product champion, and provide account‑management support with business knowledge of the local landscape.

Responsibilities

• Proficient in both virtual and live customer engagements.
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership.
• Promote within approved labeling in a comprehensive, fair, and ethical manner consistent with industry‑specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (e.g., eligibility and benefit verification, prior‑authorization, appeals/denials).
• Maximize use of marketing resources to maintain and develop customer relationships, growing confidence to prescribe Axsome medications for appropriate patients.
• Communicate territory activity accurately and timely as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about the changing environment and results.
• Successfully complete all training classes in a timely manner.
• Complete administrative duties accurately and promptly.
• Manage efforts within the assigned promotional budget.
• Effectively collaborate across all corporate functions.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.
• Overnight travel as indicated by business needs.
• Additional responsibilities as assigned.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of 5 years of field customer experience and/or account management.
• Minimum of 3 years of healthcare professional experience with relevant CNS experience (or equivalent).
• 5 years of consistent top performance in the pharmaceutical, biotech, or medical sales space.
• Psychiatry/CNS experience strongly preferred.
• Demonstrated experience delivering outstanding results.
• Launch experience strongly preferred.
• Must reside in the territory’s geography.
• Experience strategizing within cross‑functional teams, utilizing differential resources to achieve business goals.
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Comfort with uncertainty and high expectations.
• Patient support services experience a plus.
• Strong digital marketing aptitude.
• Strong interpersonal, presentation, and communication skills.
• Frequent driving, including extended periods behind the wheel.
• Prolonged sitting and standing as part of daily job functions.
• Ability to lift and carry up to 30 lb regularly.
• Overhead reaching required to close and secure liftgates or similar equipment.

Pay

The anticipated salary range for this role is $100,000 – $150,000, with the final offer based on experience, qualifications, internal equity, and location.

Benefits

• Annual bonus
• Significant equity participation
• Generous benefits package