Specialized Consultant
About the Role
At Oakley, we believe everyone in the world can and will become better. We’re cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. As a specialized advisor, you’ll support the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. This part-time key holder position plays a crucial role in engaging and inspiring customers to deliver an unparalleled customer experience.
Oakley is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions.
Responsibilities
- Act as an ambassador, demonstrating brand knowledge and staying up to date with products.
- Establish strong connections and relationships with customers to maintain positive interactions.
- Uphold and execute all company customer service initiatives.
- Assist with processing, restocking merchandise, and monitoring in-store inventory.
- Support floor movement, merchandising, display maintenance, and cleanliness of the sales floor and warehouse.
- Organize the warehouse, ensuring labeling, logical placement, organization, and cleanliness are maintained.
- Lead store opening and closing procedures when management is not present.
- Perform any other tasks assigned by the management team.
Requirements
- At least one year of retail experience in a specialized environment.
- Flexible availability, including evenings, weekends, and holidays.
- Strong sales experience and a proven ability to achieve top results in individual sales performance.
- Strong communication, interpersonal, and customer service skills.
- Ability to work in a team and interact effectively with others.
- Good time management and organizational skills.
- Proficiency in computer use and experience with cash registers.
- Ability to stand for extended periods or move around the sales floor and warehouse.
- Ability to move merchandise and lift up to 40 lbs.
- Bilingual (preferred).
Benefits
- Competitive bonus and/or commission plan.
- First-class total rewards package, including health care, retirement savings, and paid time off/vacation.
- Various employee discounts.
Pay
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.