Specialized Consultant
If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a high-quality vision care products such as the Essilor brand (Varilux, Crizal, Eyezen, Stellest, Transitions), iconic brands like Ray-Ban, Oakley, Persol, and Oliver Peoples, and a network of retail experiences including Sunglass Hut, LensCrafters, and Target Optical. Oakley is part of EssilorLuxottica, a community of over 200,000 dedicated employees driving transformation in the eyewear and eyecare industry.
About the role
The specialized advisor supports the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards. This part-time key holder role assists floor staff in motivating the team to exceed sales targets while delivering an unparalleled customer experience.
Responsibilities
- Act as an ambassador by demonstrating brand knowledge and staying updated on products.
- Build strong customer relationships to maintain positive interactions.
- Uphold and execute all company customer service initiatives.
- Assist with processing, restocking merchandise, and monitoring in-store inventory.
- Maintain floor movement, merchandising, display maintenance, and overall cleanliness of the sales floor and warehouse.
- Organize the warehouse, ensuring proper labeling, logical placement, and cleanliness.
- Lead store opening and closing procedures when management is not present.
- Perform additional tasks assigned by the management team.
Requirements
- At least one year of retail experience in a specialized environment.
- Flexible availability, including evenings, weekends, and holidays.
- Strong sales experience with a proven ability to achieve top results in individual sales performance.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work effectively in a team.
- Good time management and organizational skills.
- Proficiency in computer use and experience with cash registers.
- Ability to stand for extended periods or move around the sales floor and warehouse.
- Ability to move merchandise and lift up to 40 lbs.
- Bilingualism is a plus.
Pay
Starting pay: $22.42 per hour. Employee pay is determined by factors including geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered.
Benefits
- Health care coverage.
- Retirement savings plans.
- Paid time off and vacation.
- Various employee discounts.