Speciality Underwriter - Senior Living

About Us

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! West Bend believes that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

About the Role

Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system.

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings, or other in-person events. The position can be based in Madison or West Bend.

Responsibilities

• Underwrite new business submissions, renewals, and endorsements.
• Oversee growth and profitability of an underwriting territory.
• Use internal and external data and reporting to support decision-making.
• Document underwriting files with sufficient detail and clarity.
• Provide territory performance reports and action plans to leadership.
• Collaborate with sales, claims, loss control, and agency partners.
• Lead agency visits and promote product line benefits and growth/incentive efforts.
• Support agency action plans.
• Maintain compliance with underwriting guidelines, best practices, rate plans, and the Letter of Authority.
• Mentor new associates, Underwriter I, and support training.
• Participate in committees and enterprise initiatives.
• Navigate conflict and contribute to team solutions.

Qualifications

• 3 years of experience in commercial multi-line underwriting.
• Analytical, communication, and organizational skills.
• Proficient in Microsoft Office Suite.
• Ability to mentor and support team development.
• Comfortable with underwriting systems and continuous learning.

Preferred Education and Training

• Bachelor’s degree in Business, Insurance, or related field.
• Completion of certificate in General Insurance and Associate in Underwriting program.

Pay

The estimated salary range for this position is $68,933-$108,087. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Benefits

• Medical & Prescription Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Life and Accidental Death & Disability
• Accident and Critical Illness Insurance
• Employee Assistance Program
• 401(k) Plan with Company Match
• Pet Insurance
• Paid Time Off (standard first year PTO is 17 days, pro-rated based on month of hire; enhanced PTO may be available for experienced candidates)
• Bonus eligible based on performance

West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.