Specialist- Warehouse

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a high-quality vision care platform including iconic brands like Essilor (Varilux, Crizal, Eyezen, Stellest, Transitions), Ray-Ban, Oakley, Persol, and Oliver Peoples. Our network spans high-quality vision care providers and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensure consumers everywhere have access to products through a global supply chain powered by cutting-edge technology.

About the role

The Domestic Transportation Specialist executes safe, reliable, and cost-efficient transportation of ophthalmic equipment across the U.S. network. This role ensures on-time delivery, manages daily operations (parcel, LTL, FTL), and collaborates with carriers and internal teams to maintain high-performing transportation processes.

Responsibilities

• Execute daily transportation planning and shipment creation for parcel, LTL, and FTL.
• Coordinate pickups, deliveries, and special requirements for sensitive medical instruments.
• Monitor shipment status and proactively resolve delivery exceptions, delays, or damages.
• Serve as first-line contact for carriers to resolve operational issues and monitor performance (OTD, compliance).
• Track transportation KPIs (cost, claims, service levels) and update dashboards to identify improvements.
• Ensure all inventory is accurately moved between system locations in Microsoft Great Plains, especially for In Transit Transfers and shipping exceptions or inversions.
• Manage transportation claims, including shortages, damages, and inventory discrepancies.
• Support transportation for trade shows, customer demos, and field service deployment.
• Oversee unloading/loading activities at the Xdock center to prevent inventory stalls at regional locations.
• Identify opportunities to streamline workflows, reduce costs, and improve delivery reliability.
• Collaborate cross-functionally (Sales, Service, Supply Chain, IT) to enhance end-to-end performance.
• Perform other tasks as assigned by the Transportation Manager.

Requirements

• 2+ years of transportation or supply chain experience.
• Strong understanding of domestic modes (Parcel, LTL, FTL).
• Highly organized and detail-oriented with strong problem-solving skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Preferred Qualifications

• Bachelor’s degree in Supply Chain, Business, or Logistics.
• Experience with medical devices or high-value/sensitive equipment shipments.
• Experience using TMS (Infoship, Starship) and ERP (SAP/Microsoft Great Plains).
• Exposure to Lean, Six Sigma, or continuous improvement methodologies.
• Familiarity with carrier claims and transportation compliance.

Benefits

• Health care coverage.
• Retirement savings plans.
• Paid time off/vacation.
• Various employee discounts.
• Competitive bonus and/or commission plan.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.