Specialist, Video Systems

About Us

We are a professional basketball team and state-of-the-art arena/entertainment venue specializing in creating memorable experiences for every guest. Our venue hosts live sports, concerts, comedy shows, family shows, and other world-class events. We thrive in the fast-paced world of sports and live entertainment, working hard, executing flawlessly, and celebrating our successes. Our goal is to deliver wonderful experiences that create lasting memories, and we surround ourselves with individuals who are the best at what they do.

About You

You are an enthusiastic lover of sports, live entertainment, and people, with a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable about the Atlanta Hawks and State Farm Arena. You enjoy being part of an exciting and dynamic team and are committed to continuously enhancing productivity and effectiveness. You work hard, celebrate hard, and aim to positively impact every guest interaction.

Responsibilities

• Manage and maintain IPTV system support and functionality:
  • Oversee day-to-day operations of the IPTV system, ensuring smooth and efficient functionality.
  • Troubleshoot technical issues, monitor system performance, and implement upgrades or improvements as needed.
  • Build, manage, and maintain IPTV signage programming, tracking, and implementation.
  • Coordinate with vendors or third-party providers to resolve issues or implement changes.
  • Keep abreast of industry trends and advancements in IPTV technology.
• Coordinate daily video/audio programming needs from outside departments:
  • Collaborate with other departments to understand their video and audio programming requirements.
  • Ensure timely fulfillment of departmental programming needs.
  • Communicate effectively and organize programming needs efficiently to meet departmental requirements.
• Assist with audio system upgrades and operation:
  • Support the audio system within the organization, assisting with upgrades, installations, and maintenance tasks.
  • Assist in operating audio systems during events or presentations.
  • Troubleshoot audio system issues and ensure seamless operation during events and day-to-day functions.
  • Troubleshoot audio-related issues and provide timely solutions.
• Demonstrate moderate networking skills:
  • Understand IP, subnet, gateway, etc.
  • Knowledge of VLANs.
  • Experience with Fluke gear and testing/confirming active network connections.
  • Understanding of different network protocols, Multicast, Dante, etc.
• Work with senior engineers to manage event setup tasks and develop the AV system core at State Farm Arena:
  • Assist in the setup and coordination of various events including conferences, presentations, and live broadcasts.
  • Set up audiovisual equipment, configure technical systems, and troubleshoot issues during events.
  • Follow instructions from senior engineers and contribute to the success of events by meeting technical requirements promptly.
  • Implement best practices for AV system design, integration, and deployment to ensure reliability and scalability.
  • Provide ongoing support and troubleshooting for the AV system, implementing enhancements or updates as needed.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, or related field.
• Proven experience in managing IPTV systems, audio systems, and coordinating video programming needs.
• Strong knowledge of audio technology and troubleshooting skills.
• Excellent communication, organization, and teamwork skills.
• Ability to follow instructions, work independently, and contribute effectively to team projects.
• Familiarity with AV system design, integration, and deployment best practices.
• Ability to stay updated on emerging technologies and industry trends.
• Proficient with Microsoft Word, Excel, and Outlook.

Preferred Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, AV Technology, or a related field, or 3-5 years of experience in IPTV engineering, AV coordination, or live production operations.

Working Conditions

• Available to work various hours including evenings, nights, weekends, and holidays.
• Highly organized, resourceful, detail-oriented, and a quick learner.
• Strong interpersonal, written, and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Able to lift 50+ pounds.
• The ability to stand or walk for long periods of time.

Schedule

Full-time, typically Monday to Friday, with flexibility to work outside regular hours as needed.