Specialist Solutions Architect, Payments

Overview

Stripe is a financial infrastructure platform for businesses. The Specialist Solutions Architect (SSA) role involves advising the broader pre-sales team on complex opportunities, supporting pipeline development and revenue attainment, serving as an advisor on go-to-market sales plays, and providing critical insights to the product and engineering teams.

Responsibilities

• Lead customer teams to visualize, strategize, prioritize, implement, and measure impact and growth with Stripe solutions
• Partner with customers to co-develop a strategy to embed our Payments capabilities and experiences throughout their platform for online and in-person payments, primarily focused on our Optimized Checkout Suite and Link solutions
• Work with business and technology leaders to understand the holistic business strategy and define solution-specific architectures that offer opportunities to simplify the payments processes while also reducing costs and risks and improving authorization rates, and conversion rates
• Act as a technical consultant to customers to advise on financial architecture best practices that include Stripe as a key part of the solution architecture with the goal to help customers achieve high ROI on their investments
• Understand existing financial technologies and architecture for a customer through deep discovery workshops
• Be an advisor on change management efforts for product solutions and convey key messages to customers and stakeholders helping prioritize conflicting key performance indicators (timelines vs risk for example)
• Create architecture diagrams that can be shared with customers to drive key solution and implementation decisions that accelerate deals and activations
• Help Stripe capture additional market share by providing recommendations on Stripe product direction
• Uplevel the broader team by developing reusable assets such as scalable value drivers, end-to-end solutions, best practices, architecture guides
• Keep abreast of new relevant technologies and industry knowledge, and showcase technical thought leadership through forums such as whitepapers, conferences, and industry events

Requirements

• 7+ years of experience working in payments, fintech, industry
• Knowledge of ISO payment standards
• Working knowledge of designing payment flows and architectures for large enterprises
• Experience with the different payment methods globally, including BNPLs, wallets, etc.
• Understanding of the impact of optimizing payment experiences for checkout conversion for merchants and ability to consult on the best design options for accepting payments
• Knowledge of integration of the payment hubs with core banking systems, fraud and risk systems, sanctions screening, and money movement rails
• Knowledge in one or more of the following areas: improving conversion, cost optimization, network compliance, processing reliability, cards feature expansion
• Experience with large global enterprise scale infrastructure that includes designing and implementing multi-party money movement platforms such as marketplaces
• Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation
• Experience in creating a strategic technology direction, aligning it with tactical activities, and communicating plans broadly across the organization
• Ability to communicate effectively across multiple audiences, including firm-wide business units, senior leaders, associates, and external vendors
• Experience integrating Stripe or other RESTful APIs into web applications
• Experience with online and in-person payments, subscriptions, or other relevant concepts
• Experience as a subject matter expert in a relevant industry, vertical, or product

Qualifications

• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Benefits

• Annual US base salary range: $239,900 - $359,900
• Equity, company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends

Location

• South San Francisco HQ, or New York

Team

• Solutions Architect

Job Type

• Full time