Specialist Quality Control

Responsibilities

• Implementation, support, and improvement of the Quality Management System (QMS) for this site.
• Maintain site metrics and communicate with business and quality leaders on site quality performance; review, recommend areas for focus and attention.
• Support QMS interfaces with other Manufacturing sites; this location is a remote support location for other sites.
• Maintain and improve conformance to applicable Quality Standard requirements including ISO 9001, IATF 16949, AS9100 etc.
• Coordination of and participation in QMS audits by 3rd party Certification Bodies (CB); act as liaison between site team and CBC.
• Coordinate, maintain and improve internal audit program in compliance with Quality Standards and any relevant customer specific requirements.
• Coordinate Management Review activities for Chesterfield and support of other manufacturing sites.
• Conduct training on QMS procedures as required and maintain associated records.
• Improve and maintain documented information control activities, including revision of the Quality Manual, development of document reviews, and control of related records.
• Lead Corrective Action activities; monitor completion of assigned investigations and corrective actions; conduct verification of effectiveness.
• Lead investigations on internal and 3rd party Non-Conformances (NCs); improve and maintain employee competence in problem solving.
• Coordinate and track continual improvement projects; evaluate effectiveness to customer or business goals/impact.
• Analyze data and trends in support of QMS processes and other site activities such as customer service, customer satisfaction, complaints, or quoting.
• Support the Document Change Management process for the Chesterfield site.
• Additional administrative responsibilities and support for other functions at the site as needed.

Requirements

• Proficient knowledge of ISO 9001 (minimum), IATF 16949 and AS9100D desirable.
• Good communication skills, both written and oral.
• Ability to maintain accuracy and attention to detail.
• Ability to work as an individual contributor or in a team environment.
• Experience performing Internal Audits.
• Experience with CAPA systems.

Education / Experience

• Bachelor’s degree in a related field (Quality Mgmt., Operations, Manufacturing Mgmt., etc.).
• Minimum 7-10 years’ experience working within and/or managing a QMS certified to ISO 9001:2015 (IATF 169949 desired).
• Lead or Internal Auditor certification for ISO 9001:2015 and/or IATF 16949:2016 (desired).
• Ability to understand relevant industry controls and requirements in support of manufacturing support processes to achieve and maintain compliance with relevant Standards.
• Leadership and project management skills to drive improvement projects.
• Root Cause/Corrective Action training and experience.
• Proficiency in Microsoft Office applications and any other relevant systems for the management of documents, corrective actions, projects, etc.