Specialist Project

About the role

Support our operations, supervisors, and billing teams by helping maintain and improve the tools and workflows used for production tracking and reporting. Assist with troubleshooting system and workflow issues, supporting users, and helping our teams transition to a new production management system.

Responsibilities

• Support supervisors and billing administrators with production tracking tools, spreadsheets, and operational workflows.
• Maintain and troubleshoot Google Sheets, Excel trackers, dashboards, and reporting tools used by operations teams.
• Aid in rolling out and supporting a new production management system across multiple departments.
• Identify and resolve workflow, reporting, and data issues in day-to-day operations.
• Perform basic scripting, automation, or data support tasks using SQL, Python, or Go when needed.
• Help improve processes and reduce manual tracking efforts by working closely with field and office teams.
• Document workflows, processes, and recurring issues to support long-term system improvements.
• Serve as a resource between operations teams and system implementation efforts to help ensure smooth adoption of new tools and processes.

Requirements

• Must be 18 years of age or older.
• Authorized to work in the United States.
• Candidates must pass a pre-employment background screen and drug test.
• Valid State driver’s license (cannot be Provisional), including an acceptable driving record.
• Strong working knowledge of Google Sheets and/or Microsoft Excel.
• Basic experience with SQL, Python, or Go preferred.
• Strong troubleshooting and problem-solving skills.
• Ability to quickly learn new systems, workflows, and operational processes.
• Excellent verbal and written communication skills with the ability to work with both field and office personnel.
• Strong attention to detail and organizational skills.
• Ability to manage shifting priorities and multiple tasks in a fast-paced environment.
• Comfortable supporting users and explaining technical processes to non-technical teams.
• Experience supporting operational teams, production environments, or internal systems is preferred.
• Familiarity with telecom construction, utility construction, or field operations is a plus.

Qualifications

Committed to meeting deadlines and efficiently solving operational problems.

Skills

• Google Sheets
• Microsoft Excel
• SQL
• Python
• Go

Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

Pay

The wage range for Specialist Project is $26.00 - $30.00.

Schedule

Primarily sedentary work involving prolonged periods of sitting and computer use. Occasional standing, walking, and light lifting (up to 15 lbs.). Ability to use standard office equipment (computer, phone, etc.).