Specialist - MSS

About the role

At Applied Maintenance Supplies and Solutions, a subsidiary of Applied Industrial Technologies, the District Service Representative role has an immediate impact on our field sales performance and customer satisfaction. This is an opportunity for a strong customer service professional with good people skills, some knowledge of industrial-automotive products, and an interest in career growth.

You’ll join a tight-knit team serving loyal, new, and long-term customers, using your customer service skills at the field sales level.

Responsibilities

• Travel: 80%-90% of the time.
• Map out, arrange, and organize customer shop locations to administer vendor-managed inventory programs.
• Communicate with customers to identify potential growth opportunities and product line expansion.
• Provide feedback and suggestions from customers to management and the sales team.
• Take inventory at customer sites.
• Work from daily schedules, work orders, verbal, and written instructions.

Requirements

• 6 months or more of proven customer service experience.
• Accurate data entry skills, math and mechanical aptitude, and basic reading skills.
• Proficient use of proper English grammar, both written and verbal.
• Able to travel out of town on a weekly basis.
• Ability to stand for extended periods, walk, bend, and regularly lift 50 lbs. or more.
• High school diploma or equivalent.
• Must be authorized to work in the U.S.; sponsorship for work visas is not available.
• This position is not eligible for relocation benefits and is expected to be performed on-site.

Preferred Qualifications

• Knowledge of automotive and/or industrial distribution products.

Desired Characteristics

• Ability to demonstrate teamwork, ambition, innovation, accuracy, integrity, and professionalism.
• Desire and ability to quickly learn new processes and systems.

Benefits

• Competitive compensation package.
• Comprehensive benefits package including health care, vision, and dental.
• 401(k) with company match.
• Vacation and company holidays.
• Tuition reimbursement.
• Personalized training and development program.
• Career development opportunities.

Work for a corporation that believes in developing its people. Applied employees value the company and thrive in an environment where individual contributors with fresh ideas and a passion for excellence are encouraged and rewarded.