Specialist, Logistics Program

About the role

Orca Bio is seeking a Specialist, Logistics to join our dynamic team. This role plays a crucial part in ensuring the secure and timely transport of donor cells and drug products between our manufacturing sites and transplant centers.

Responsibilities

• Schedule couriers to facilitate donor cell pickups and deliveries to Orca Bio manufacturing sites in Sacramento.
• Cookout outbound shipments of patient drug products to recipient sites.
• Manage flight and travel logistics for couriers, liaising with airlines and travel providers.
• Proactively resolve any delays or issues in real time.
• Communicate changes urgently and professionally with all impacted stakeholders.
• Partner with clinical schedulers and commercial case managers to troubleshoot and triage non-routine issues during transports.
• Ensure all documentation and compliance requirements for pickups and deliveries are met.
• Support communication flow between internal teams, couriers, and external partners to ensure secure and timely deliveries.
• Liaise with third-party couriers and troubleshoot transportation issues as they arise.
• Review and approve courier invoices; assist in performance tracking and optimization.
• Contribute to training materials and ensure the courier team remains compliant and current.
• Continuously evaluate and improve logistics workflows to support operational scalability.
• Participate in on-call coverage during active courier transports to handle non-routine issues.
• Aid with additional logistics and operations-related projects as needed.

Requirements

• Bachelor's degree and 2–3 years of relevant logistics experience required.
• B.S. in biology, life sciences, or logistics preferred.
• Proven success in logistics coordination, preferably in a regulated environment.
• Familiarity with handling biological materials and associated transportation regulations is a plus.
• Proficiency in logistics tracking systems or software required.
• Preferred experience in logistics or courier coordination in fast-paced, time-sensitive industries (e.g., healthcare, biotech, or medical transport).
• Experience with regulated materials, such as biological specimens or pharmaceuticals, with knowledge of chain-of-custody, IATA, or DOT compliance.
• Real-time problem-solving and communication during transport disruptions or delays.
• Managing relationships with vendors, third-party couriers, airlines, and internal stakeholders simultaneously.
• Exposure to continuous improvement efforts, workflow scaling, or SOP development.
• Familiarity with logistics tools and platforms such as shipment tracking systems, Google Workspace, Smartsheet, or equivalent.
• Prior Dispatcher experience.

Qualifications

• Highly detail-oriented, with an unwavering commitment to quality, safety, and compliance.
• Takes ownership and drives forward without waiting for instruction.
• Naturally curious, eager to learn, and energized by solving problems.
• Brings creative solutions to unexpected challenges.
• Comfortable juggling multiple priorities in a fast-paced, startup environment.
• Communicates clearly and professionally with internal and external stakeholders.
• Works both independently and collaboratively with a team-first mindset.
• Stays calm under pressure and adapts quickly to change.
• Embraces a positive attitude, a collaborative spirit, and a good sense of humor.
• Can work flexible or off-shift hours to support urgent logistics needs.

Skills

• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills.
• Proficient in logistics tracking systems and software.
• Experience with real-time problem-solving and communication during transport disruptions or delays.
• Knowledge of regulatory compliance and chain-of-custody procedures.

Benefits

Full-time employment positions will also be eligible to receive pre-IPO equity and annual bonus, in addition to competitive medical, dental, and vision benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include subsidized daily lunches and snacks at our on-site locations.

Pay

$60,000 - $90,000 a year

Schedule

Full-time position