Specialist Lead, Communications

About the role

This role is responsible for leading and delivering communications for executive programs and key technology initiatives within Deloitte Technology-US Media and Communications.

Responsibilities

• Develop executive messaging, presentations, talking points, leadership communications, and strategic technology narratives aligned to the overall technology strategy.
• Translate complex technology, business, and organizational topics into clear, compelling communications.
• Drive program leadership: Track critical actions, decisions, and commitments to ensure follow-through and completion in a timely manner.
• Build and manage a proactive executive editorial calendar that gives leadership a clear, forward-looking view of communication dates and materials.
• Create scalable communications frameworks, templates, and best practices that enable effective planning, execution, review, and measurement of executive communications activities.
• Develop clear, concise, and action-oriented technology communications for Deloitte Technology-US (DT-US) that have broad impact across the US firms.
• Report out on communications metrics using dashboards.
• Create compelling content that promotes DT-US tools and services to targeted audiences and supports awareness, understanding, and adoption.
• Collaborate with technical teams to ensure technical information is accurate, relevant, and easy for end users to understand.
• Partner with product development and delivery teams to understand new features, enhancements, and updates, and translate them into effective end-user communications.
• Facilitate clear communication and alignment between technical and non-technical stakeholders.
• Communicate DT-US project timelines, milestones, and updates to appropriate stakeholders in a timely and effective manner.
• Serve as a trusted advisor to Media and Communications leadership on communication and engagement strategies.
• Crisis and incident communications: Escalate urgent technology matters to the appropriate stakeholders.
• Collaborate with teams across DT-US and ensure alignment with Deloitte marketing, branding, and internal communications guidance.
• Lead and manage multiple complex projects simultaneously, balancing competing priorities while maintaining quality and timeliness.
• Respond to and follow up on requests and questions, connecting internal clients and colleagues with the appropriate resources as needed.
• Manage the development of key communications materials for internal clients, including writing, editing, and final review.

Qualifications

• A Bachelor's degree, preferably in Communications, English, Public Relations, Journalism, or a related field.
• Exceptional written, presentation, and verbal communication skills.
• 8+ years of relevant, progressively responsible experience.
• Demonstrated ability to operate effectively with senior executives.
• Ability to interact and communicate across a variety of stakeholder groups (technical subject matter specialists to business owners), with the ability to present complex information in an easily understandable format tailored to the audience.
• Advanced proficiency in Microsoft 365 applications, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint; Working knowledge of professional social media platforms (LinkedIn) and basic HTML; Familiarity with AI tools and effective prompt-writing techniques to support research, content development, and productivity.
• Ability to work independently and collaborate as part of a team.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships across teams.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Apply sound business judgment to shape recommendations and drive informed decision-making.
• Connect activities across teams and initiatives to ensure leadership messaging and actions align.
• Ability to meet deadlines and proactively manage timeline risks.
• Ability to provide clear guidance to others.