Specialist IV, Transcript Evaluator

About the role

The Specialist IV, Transcript Evaluator is responsible for a wide array of functions within Student Services, many of them technical, such as test scores and transcripts, as well as responding to enrollment issues and maintaining student records, documents and files. Serves as subject matter expert to LSC faculty, staff and administrators on topics related to Student Services and is responsible for maintaining data integrity by auditing own work and work of others.

Responsibilities

• Serves as a resource and subject matter expert to LSC faculty, staff and administrators on topics relating to Student Services and evaluation;
• Responds to student inquiries in person, by phone and through email;
• Provides basic Student Services-related training to employees;
• Handles all processes related to transcript evaluation ensuring all federal, state, and college policies are followed;
• Evaluates the required documents including transcripts, standardized tests, and other items to determine eligibility for admissions and college readiness;
• Runs technical processes to assign or release service indicators;
• Conducts a variety of research, including other institution catalogs for evaluation purposes;
• Performs auditing functions to ensure and maintain data integrity; works with campuses to troubleshoot and resolve any discrepancies;
• Makes a variety of corrections to student records (e.g. social security numbers, grade changes, Bio/Demo data, etc.);
• Receives transcripts and other student record documents and enters data into PeopleSoft (iStar) and scans to OnBase;
• Acts as lead and delegates the workload of a team;
• Responsible for other reasonable, related duties as assigned.

Requirements

High School diploma or GED and at least 5 years of experience, or an equivalent combination of education and experience.

Preferred Qualifications

• Experience working in higher education;
• Experience assisting students who have unique barriers with their educational success.

Knowledge, Skills, And Abilities

• Proficiency in use of standard office equipment and software applications;
• Strong attention to detail;
• Excellent interpersonal, organizational, and communication skills;
• Ability to ensure compliance with due dates/deadlines and regulatory requirements;
• Ability to transfer knowledge to peers, subordinates and higher authorities;
• Ability to work on multiple projects.

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule And Conditions

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position. Work is performed in a climate-controlled office with minimal exposure to safety hazards.

Benefits

Lone Star College provides a full comprehensive and competitive benefits package, including a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

To apply, go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.