Specialist III, Sales Support

About the role

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Retail Operations & Brand Performance Manager (Field‑Based) Location: Kansas City, MO — Field‑based with regional travel Own the Territory. Elevate the Brand. Drive Retail Performance. World Fuel is looking for a Retail Operations & Brand Performance Manager to help elevate execution, consistency, and performance across our branded retail network. This is a field‑based role with real ownership of a defined territory, partnering directly with independent dealers to improve store execution, brand compliance, and customer experience. You will act as a trusted advisor and execution leader, working hands‑on with retail partners to drive measurable improvements—not just check boxes. If you enjoy being in the field, influencing outcomes, and seeing the direct impact of your work, this is an excellent opportunity to grow your career in retail operations, brand execution, or sales leadership.

Responsibilities

• Own retail execution across your assigned territory, ensuring brand image, merchandising, and operational standards are consistently met.
• Conduct on‑site assessments and coach retailers on improvements to PMPS and brand compliance metrics.
• Proactively identify execution gaps and partner with dealers to drive improvement.
• Build strong, trusted relationships with independent retail partners.
• Guide retailers on improving operational discipline, customer focus, and long‑term brand readiness.
• Champion available marketing, promotional, and branded credit card programs to support retailer success.
• Execute retail business plans and ensure on‑time implementation of programs and promotions.
• Support