Specialist II Service Line - Great Lakes
TEAM, Inc. · Hammond, IN · 3 wk ago
HybridFull-time
Essential Job Functions
- Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern
- Performs all duties as assigned and adheres to TEAM's Core Values
Supports the Overall Strategic Vision of the P&SL's
- Standardized execution by:
- Supporting safety and quality standards
- Leading deployment of, and supporting standard process, procedure and technical applications
- Developing and enforcing equipment standards, calibration and maintenance
- Analyzing large consumable purchases and CAPEX to make recommendations on improved purchasing strategies
- Developing and performing technical training and certifications
- Performing field audits and competency development
- Supporting critical job review
- Improved commercial performance by:
- Supporting key performance indicators (KPI's)
- Reviewing and enforcing pricing and margins
- Reviewing win/loss/pending tracking and analysis
- Supporting job walks, quotes and bid support
- Supporting commercial training
- Supporting competitive analysis
- Identifying market opportunities for higher level collaboration
- Supporting industry representation and influence
- Providing technical expertise in support of divisional sales and profitability efforts
- Managed product lifecycle by:
- Supporting application and incident technical support
- Supporting risk identification and mapping
- Supporting digitization and improved decision making
- Supporting lean / agile processes
- Supporting ideation / innovation and new technologies
- Recommending acquisitions and strategic alliances
- Being the voice of the customer
- Supports the performance of his/her immediate and extended teams by:
- Influencing and leading P&SLM's, P&SLS' and SME's
- Defining tasks and projects to the staff
- Supporting training needs and coaching
- Leading technical sales conversations with current and prospective customers
Job Qualifications
- High school diploma or equivalent required, technical school or college credits preferred
- Military experience with mechanical, instrument, electrical or computer application training and experience; or two (2) years' experience in an apprentice program in the areas listed above; or Trade School Degree in an industrially related field; or a similar Associates Degree; or three (3) or more years' experience in industrial operations or maintenance
- Three (3) to six (6) years' service line experience
- Strong written and spoken communication skills
- Strong computer skills (Email, Word, Excel, Power Point)
- Ability to perform a variety of tasks, often changing assignments on short notice
- Ability to prioritize and complete work assignments by specific deadlines
- Ability to work under extreme pressure, tight deadlines and constantly shifting priorities due to changes to the original schedule
- Ability to manage multiple client relationships and develop win-win outcomes with customers
- Experience working on, supervising or managing field projects
- Demonstrated specialized technical knowledge in specific P&SL(s)/discipline
- Knowledge of Safety, Quality, Financial, Environmental, and Regulatory requirements
- Experience Reviewing Models, P&IDs, Isometrics And Other Engineering Drawings
- Travel requirement up to 50%