Specialist II - Floating Teller

About the role

This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Responsibilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Learn and adapt to changing digital channels
• Other duties as assigned

Requirements

• High school diploma or equivalent required
• Previous cash handling experience preferred
• Previous customer service experience required

Skills

• Excellent customer service skills
• Excellent oral and written communication skills
• Ability to exercise sound business judgment
• Proficient computer skills
• Ability to handle multiple tasks with attention to details
• Flexible, able to adapt to change
• Able to stand for extended periods of time and lift objects up to 30 pounds

Benefits

Eligible teammates may participate in a comprehensive benefits package that includes:

• Medical, dental, vision, life insurance, and disability coverage
• Paid time off
• Retirement savings through a 401(k) plan
• Wellness resources
• Other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements

Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.