Specialist I, Third Party Logistics

About The Position

This entry level position handles carrier inquiries, dispatching of carriers, and track and trace; i.e. route updates. What You’ll Be Doing:

• Ensure that all inventory is moved on time and at a fair cost; coordinate, manage, and track shipments using software platforms.
• Evaluate incoming pick-up and delivery requests and determine carrier assignments; seek out and solve potential transportation problems with urgency and professionalism.
• Resolve complex logistics issues utilizing third party carriers.
• Negotiate rates and terms with carrier partners.
• Maintain a positive work atmosphere by acting and communication in a manner consistent with Carvana Values.
• Reconcile delivery information with inventory reports.
• Perform administrative operational duties such as securing gate passes, vehicle tags and Dealshields.
• Qualify carrier on the phone for other potential routes and preliminary information to pass to “Carrier Ops”

What The Job Requires

• To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• A High School Diploma or GED equivalent.
• 3+ years experience in logistics dispatch or routing.
• 1+ years experience in brokerage-related field, inside sales, customer service.
• 1+ years experience with scheduling software, demand modeling, transportation management systems and/or geographic information systems.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to effectively manage varying workload requirements; can shift gears comfortably, manage competing demands, delays or unexpected events.
• Ability to multitask and prioritize effectively.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to resolve complex issues with guidance from others.