Specialist I - Admissions

Summary Of Responsibilities

• Reviews flagged applications for potential fraud, conducts identity verification, and resolves issues to ensure compliance.
• Covers with Financial Aid and Cybersecurity teams when fraudulent activity is identified, supporting timely escalation and resolution.
• Organizes, maintains, and updates high volumes of student records within the CRM and Student Information System, ensuring accurate data entry and confidentiality.
• Solves inconsistencies and multiple UVIDs, to maintain clean, reliable data.
• Maintains and manages integration logs to ensure accurate and timely data flow between the CRM and Student Information System.
• Identifies, troubleshoots, and resolves data transfer errors, correcting issues to maintain system alignment, data integrity, and reliable downstream processing.
• Runs and evaluates system processes and daily audits to ensure data accuracy, verify completeness, and proactively identify discrepancies.
• Assists in processing admission applications and high school transcripts.
• Collaborates with Student Success, Concurrent Enrollment, Transfer Credit, Academic Advising, Financial Aid, and other departments while advising students on admissions processes and requirements to ensure a seamless experience.

Qualifications / Licenses / Certifications

• Graduation from an accredited institution with a bachelor's degree in a related field plus a minimum of two years of directly related experience; OR any combination of education and experience related to the Summary of Duties totaling six years.
• Knowledge of computerized student information systems and customer relationship manager.
• Knowledge of organizational structure, workflow, and operating procedures.
• Knowledge of data entry and management.
• Knowledge of college admission policy and procedures.
• Knowledge of Utah residency requirements.
• Knowledge of fraudulent application protocols.
• Knowledge of Family Educational Rights and Privacy Act (FERPA).