Specialist, HR Credentialing

About the role

The Specialist, HR Credentialling at Akumin plays a crucial role in ensuring that all candidates meet the company’s pre-employment screening policy. This role is part of the onboarding team and is based remotely within the United States.

Responsibilities

• Works in parallel with screening vendors to verify and confirm all elements of assigned pre-employment background checks to ensure target start dates are met.
• Orders drug screens, medical services, and assists vendors with scheduling and collecting vaccines, immunity, and drug testing results.
• Create and file all supporting pre-employment documentation used and received during the pre-screen process for all assigned candidates.
• Delivers verbal and electronic pre-adverse action to candidates who do not meet the company’s pre-employment screening policy.
• Acts as a liaison between screening vendors, candidates, and the talent acquisition team.
• Provides one-on-one credentialing support to internal and external customers and new hires to assist with on-site clearance, meeting and maintaining the company and customer policy for patient-facing team members.
• Schedule ad hoc drug tests, background checks, and medical services while monitoring progress and providing the necessary information upon completion to support the business with staffing sites.
• Provide credentialing progress updates on new hires and existing Team Members to Recruiters, Managers, and HR Operations.
• Utilizes credentialing database to maintain credentialing data including, but not limited to creating new hire credentialing profiles, processing ongoing credentialing updates, such as primary source verifications, immunization records, annual TB documentation, etc.
• Manage and process the HR Credentialing inbox to meet or exceed agreed internal Service Level Agreements (SLAs).
• Support all metric reporting efforts by ensuring all trackers are updated timely including customer requests, candidate status, screening vendor issues, etc.
• Respond to customer requests for credentialing packets for audits, new site start-up, and newly assigned contract staff.
• Interpret credentialing policies and effectively communicate those policies to all client groups (Team Members, Managers, Hospital Customers, Joint Commission/ACR/Department of Health surveyors, and HR team).
• Stay abreast of changing company policies, Joint Commission/ACR/State Department of Health, and Customer credentialing requirements.

Requirements

• A minimum of 6 months experience in a human resource or clinical credentialling specialist role.
• Associate's degree or equivalent experience in a related field.
• 2 years of experience in a Human Resources position or similar.
• Experience with performing pre-employment background checks, drug screening, and medical services.
• Experience in responding to accreditation, Department of Health, and government survey.
• Familiarity with radiologic technology certification boards.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize responsibilities.
• Proficiency in Microsoft Office Suite.

Skills

• Pre-employment background check experience.
• Drug screening and medical service coordination.
• Customer service and relationship management.
• Effective problem-solving and decision-making skills.
• Knowledge of Joint Commission/ACR/State Department of Health and Customer credentialing requirements.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• HSA options with employer contributions
• 401(k) eligibility with employer match
• Paid holidays
• Defined PTO and sick time programs