Specialist Footwear

Overview

At DICK’S Sporting Goods we believe sports can positively change lives. Our team creates confidence and excitement by personally equipping athletes to achieve their dreams. We are committed to an inclusive and diverse workforce that reflects the communities we serve. Join the world’s greatest sports team and help deliver exceptional experiences to athletes of all abilities. If you are coachable, accountable, collaborative, and trustworthy, you’ll thrive in a fast‑paced retail environment built on teamwork and service.

Responsibilities

• Deliver an outstanding athlete experience by proactively engaging athletes, understanding their shopping needs, and providing clear, accurate, and knowledgeable product information.
• Anticipate athlete needs and actively drive sales through product and service recommendations based on a deep understanding of athlete requirements.
• Assist with onboarding and training of new and existing team members as a subject‑matter expert, focusing on best practices, exceptional selling skills, and key operational processes.
• Serve as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrate efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
• Uphold company merchandising and presentation standards by following floor set plans, signage requirements, price changes, inventory presentation, and replenishment standards.
• Promote and drive customer participation in company programs such as the loyalty program, warranty sales, and private‑label credit card enrollment.
• Create a store environment where teammates and athletes feel welcome and are treated with respect.
• Adhere to policies and procedures related to safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer‑facing experience preferred.

Virtual Interview Requirements

• Cameras must be on during all virtual interviews.
• AI tools (e.g., ChatGPT) are not permitted for any part of the interview or assessment process.
• Offers are contingent upon a satisfactory background check, which may include ID verification.
• If you have questions or need accommodations, the hiring team is available to help.