Specialist, Financial Aid

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date. Priority consideration will be given to applicants who apply before 8/21/2026.

About the role

The Office of Financial Aid & Scholarships is part of Salt Lake Community College (SLCC)’s Enrollment Management team dedicated to helping students find the resources to help pay for their education through federal, state, institutional, and private funding.

Responsibilities

• Meet with students to assist in the completion of the Free Application for Federal Student Aid (FAFSA).
• Meet with students in person, by phone, and virtually to assist in the completion of the financial aid process.
• Work weekly reports to update, review, and process aid applications.
• Review, analyze, and process documents submitted by students.
• Inform students via email, phone, and in-person of steps to complete the aid process.
• Assist with the processing of Books & Supplies Loans.
• Support the office by assisting the front desk with students, calls, and emails as needed.
• Conduct presentations to detail the financial aid process and completion of FAFSA, including evenings and weekends at peak times, both on and off-campus.
• Assist the Financial Aid Tech Team with special projects.

Skills & Qualifications

• Knowledge of computerized financial aid systems, preferably Banner.
• Knowledge of office software such as Excel, Word, Teams, Zoom, etc.
• Knowledge of financial aid regulations and procedures.
• Knowledge of general office procedures.
• Effective verbal and written communication skills.
• Ability to work alone or with a team.
• Ability to organize and set priorities.
• Ability to work well under pressure in a stressful environment.
• Knowledge of FERPA and privacy laws pertaining to financial aid.
• Knowledge of College policies and procedures.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Requirements

• High school diploma or GED.
• One (1) to four (4) years of financial aid or directly related experience. Education may be substituted for experience on a 1:1 basis.

Preferred Qualifications

• Financial aid experience.

About Salt Lake Community College

Salt Lake Community College is Utah’s largest open-access college, educating over 45,000 students pursuing degrees in 100+ programs across 8 areas of study. SLCC serves Utah’s fastest-growing industries and offers four-year baccalaureate programs. The College operates at 8 locations across the Salt Lake Valley, providing easy access to the Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

SLCC is an emerging Hispanic Serving Institution, leading the state with the highest enrollment of students from the Latinx/a/o community. The College is committed to serving students and being a model for inclusive and transformative education.

This position is subject to a successful completion of a criminal background check. SLCC offers retirement options through Utah Retirement Systems (URS) and other account plans.