Specialist, Family Service and Volunteer

Purpose Of Position

A Family Service and Volunteer Specialist at Catholic Charities:

• Leads, supports, and provides ongoing training to volunteers.
• Collaborates with Community Engagement Specialist in volunteer appreciation efforts.
• Captures ongoing training & educational opportunities for volunteers.
• Recruits volunteers for his/her Marisol Family locations.
• Trains and Onboards new volunteers – both short and long-term.
• Responds to, documents, and works to address volunteer concerns.
• Maintains relevant databases.
• Incorporates interns and service groups into the Marisol Family mission.
• Scheduling: works with volunteer leads at his/her regional houses to ensure all shifts are staffed and fills in where necessary.
• Works to grow leadership/investment in others through close collaboration with volunteer leads.
• Conducts periodic coordinators meetings with regional volunteer leads.
• Maintains up-to-date area resource guides for each of their regional locations.
• Provides direct service to families and individuals, and models Marisol Services values for volunteers.

Requirements

• Demonstrated proficiency in administrative procedures.
• Effective interpersonal and written communication skills.
• Ability to lead others in an empathetic, collaborative manner.
• Trauma-informed mentality and/or willingness to learn trauma-informed practices.
• Able to collaborate in a parish environment.
• Able to promote and support life-affirming philosophy of client care.
• Knowledge of MS Office Suite.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Able to interact effectively as a team member and independently with Agency staff, volunteers and with a diverse client base.

Education and/or Experience

• Bachelor’s degree and 1-2 yrs of volunteer management/leadership experience preferred.
• Bilingual (especially in Spanish) a plus.

Compensation & Benefits

• Training: We provide a robust training curriculum that will support our employees throughout their career.
• Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:
• Shift is Full Time (Tuesday - Saturday)
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure)
• Promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

Application Information

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

Background Check

We conduct background checks as part of our hiring process.

EEO/AA

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EEO/AA