Specialist Demo Stock & Event Support

About the role

We are seeking a Demo Stock & Event Support Specialist to join our team in Nashville, Tennessee. In this role, you will manage demonstration equipment, support product demonstrations, customer events, tradeshows, and sales initiatives.

Responsibilities

• Manage and maintain all demonstration equipment used by Sales and Marketing teams.
• Track demo inventory movement and ensure assets are available, functional, and deployment-ready.
• Perform cycle counts and maintain accurate inventory records.
• Evaluate returned equipment to determine usability or repair needs.
• Ensure all demonstration equipment is updated, tested, and running the latest firmware.
• Care for and maintain event equipment and materials to ensure professional presentation standards.
• Prepare, configure, connect, and maintain professional audio demonstration systems.
• Support customer events, internal meetings, tradeshows, and product showcases.
• Aid Sales and Marketing teams with on-site and virtual demonstrations.
• Troubleshoot equipment and ensure demonstrations run smoothly from start to finish.
• Deliver introductory technical demonstrations of professional audio solutions.
• Explain product features, capabilities, and benefits to customers, consultants, end users, and business partners.
• Create engaging, hands-on product experiences.
• Represent the company with professionalism, enthusiasm, and customer focus at all interactions.

Requirements

• Exceptional attention to detail and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple priorities and respond quickly to urgent requests.
• Flexible, adaptable, and team-oriented mindset.
• Comfortable interacting directly with customers and presenting technical information.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Hands-on experience connecting, configuring, and troubleshooting professional audio or AV systems.
• Passion for audio technology and interest in the professional audio industry.
• Knowledge of logistics, shipping processes, and inventory management.
• Basic proficiency in Microsoft Office, including Excel.
• Ability to lift and move equipment weighing up to 50 pounds.

Qualifications

• High school diploma or GED required.
• Minimum of three years of specialized vocational training, related experience, or equivalent combination of education and experience.
• Experience in professional audio, AV, live sound, conferencing, broadcast, production, or related industries preferred.
• Working knowledge of professional audio equipment and signal flow strongly preferred.