Specialist, Certified Peer Support

Essential Job Duties and Functions

• Aid patients in creating individual service plans and fostering person-centered planning
• Share personal recovery stories to inspire and support patients
• Support patients in developing mental health advance directives
• Assist patients with problem-solving and reintegrating into the community
• Inform patients about community resources and assist with accessing them
• Provide support and guidance on recognizing and managing crises
• Help patients build and maintain positive support networks
• Encourage self-help skills and informed decision-making
• Plan and facilitate activities to boost self-esteem and self-concept
• Attend treatment/recovery team meetings
• Document services provided
• Advocate for patients to facilitate positive changes in their recovery
• Support patients during medical visits and follow-up with providers
• Facilitate communication and coordinate services between providers and patients
• Monitor and track patients' compliance with care plan objectives
• Collaborate effectively with the team and establish positive relationships
• Attend weekly huddles and mini huddles

Qualifications

• Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool requirements
• Have experience working in the EOS® model (preferred)
• Be mission-oriented and represent the organization professionally
• Have a high school diploma or equivalent (GED)
• Hold an active certification as a Certified Peer Specialist from the Pennsylvania Certification Board (PCB)
• Possess a valid PA driver’s license
• Have current BLS Certification
• Have knowledge of community resources
• Have knowledge of mental health peer support services
• Understand the recovery process and its application to individuals with serious mental illness
• Be able to follow written and oral instructions
• Be able to maintain effective working relationships
• Be able to communicate effectively orally and in writing
• Have general computer knowledge and capability to use computers
• Be able to interact effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families
• Be able to work autonomously and be directly accountable for practice
• Be self-directed, flexible, and committed to the team vision
• Be a team player, willing to learn, accept and respect diversity without judgment, and demonstrate strong customer service values