Specialist, Business Data (Chicago/Hybrid)

Responsibilities

• Supports Supply Chain Technology build out for user acceptance testing; enterprise resource planning (ERP) system (NetSuite) and related food sourcing systems (MealConnect), mapping sessions and developing process documentation and standard operating procedures (SOPs) as needed.
• Aids in optimizing quality assurance and user acceptance testing (QA/UAT) validations as part of NetSuite Change Management process.
• Builds test scenarios, determines accuracy data mapping and integration during UAT sessions, validates results and identifies users needs/gaps in user experience testing, capturing improvements to be incorporated in system buildouts.
• Solves errors, implements corrections, analyzes receipt imports as well as receipts monthly progress, and identifies clear solutions for network food bank receipt discrepancies.
• Collaborates directly with network food banks to troubleshoot submission of receipts level issues and provides instructions on remediation support to food banks.
• Develops and manages communications on network food banks monthly receipts performance (including warehouse level reporting, key exceptions, areas for intervention, etc.).
• Supports the continued development and refinement of Supply Chain receipts strategy and key metrics in partnership with Feeding America’s IT Data Analytics team.
• Generates quarterly updates for Supply Chain audiences (both internal and external) on data quality performance.
• Collaborates with others (both internal and external) to identify and improve data outcomes.
• Supports systems warehouse corrections and synthesis of information to form conclusions and drive corrective processes.

Qualifications

• 3+ years of experience in working with large datasets and producing reports for different audiences.
• Understand business processes as they impact and/or intersect with the enterprise ERP to effectively perform UAT.
• Experience in performing User Acceptance Testing.
• High attention to detail and accuracy.
• Ability to prioritize and manage multiple assignments, deadlines, and high-volume, meticulous work within a fast-paced and evolving environment.
• Expert in MS Excel including pivot tables, formula creation, and charts.
• Proficiency in data visualization – create comprehensive reports to validate work, identify error submissions and gaps.

Required Competencies, Experience and Certifications

• Experience in working with large datasets and producing reports for different audiences.
• Understand business processes as they impact and/or intersect with the enterprise ERP to effectively perform UAT.
• Experience in performing User Acceptance Testing.
• High attention to detail and accuracy.
• Ability to prioritize and manage multiple assignments, deadlines, and high-volume, meticulous work within a fast-paced and evolving environment.
• Expert in MS Excel including pivot tables, formula creation, and charts.
• Proficiency in data visualization – create comprehensive reports to validate work, identify error submissions and gaps.

Preferred Competencies, Experience and Certifications

• Experience in inventory management systems.
• Prior experience with NetSuite, Tableau, and PowerBI.

Benefits

A comprehensive list of benefits available to full-time employees can be found here.