Specialist Apparel

About the Role

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. As a Specialist – Apparel, you will combine product expertise, merchandise expertise, and strong service to drive results. Be part of a team that brings style, comfort, and performance together, delivering an engaging and confidence-building shopping experience by connecting athletes with the right apparel for performance and everyday wear.

Responsibilities

• Deliver an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipate the needs of the athlete; actively drive sales through product and services recommendations and a deep understanding of athlete needs.
• Assist with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, exceptional selling skills, and key operational processes.
• Serve as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrate efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensure products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Uphold company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and drive customer participation in company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment).
• Create a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention, standard operating procedures, as well as laws/guidelines of external governing entities.

Requirements

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred

Virtual Requirements

To protect the integrity and security of our hiring process, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools (e.g., ChatGPT) are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check, which may include ID verification.