Specialist Apparel

About the Role

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. As a Specialist – Apparel, you will combine product expertise, merchandise expertise, and strong service to drive results. Be part of a team that brings style, comfort, and performance together, delivering an engaging and confidence-building shopping experience by connecting athletes with the right apparel for performance and everyday wear.

Responsibilities

• Deliver an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class experience, providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipate the needs of the athlete; actively drive sales through product and services recommendations and a deep understanding of athlete needs.
• Assist with onboarding and training of new and existing team members (as a subject matter expert in your area of the store), focusing on best practices, exceptional selling skills, and key operational processes.
• Serve as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrate efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensure products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Uphold company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, and replenishment standards.
• Promote and drive customer participation in company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment).
• Create a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention, standard operating procedures, and laws/guidelines of external governing entities.

Requirements

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Virtual Requirements

To protect the integrity and security of our hiring process, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools (like ChatGPT or others) are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check, which may include ID verification.