Special Projects, Housekeeping (Full Time)

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive at Fairmont Orchid, an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.

About the role

The Special Projects Attendant will focus on deep cleaning in guestrooms and other public areas around the property.

Responsibilities

• Perform deep cleaning in public areas and guestrooms including but not limited to: floor stripping, waxing, buffing and polishing, spa facilities, carpet shampooing, striping sidewalks, general deep cleaning of public area furniture, fixtures, artwork and molding.
• Vacuum carpets and rugs, dust mop and wet mop tile and marble floors.
• Deep clean furniture.
• Dust and clean walls, baseboards, vents, ceiling lights, doors, stall doors, and dust pictures.
• Take initiative to add a personalized experience for the guest.
• Work effectively and contribute positively to a team.
• Clean public restrooms to include sinks, mirrors, chrome fixtures, marble tops, toilets, urinals, fixtures and empty all trash cans; wall receptacles cleaned and all accessory dispensers replenished; check and replenish all soap dispensers.
• Report damage or malfunction in hotel rooms/areas.
• Respond professionally, politely, and efficiently to requests from guests.
• Maintain equipment in a proper state of cleanliness.
• Use hands to lift, carry, or pull objects that may be heavy.
• Maintain excellent grooming and uniform standards.
• Read, understand and follow all department policies.

Requirements

• Warm and caring personality; previous housekeeping experience is an asset.
• Previous experience with cleaning equipment, i.e. extractor, buffer, etc.
• Basic understanding of the English language.
• Ability to anticipate and focus attention on guest needs by being professional and welcoming.
• Lifting requirements up to 25 lbs.
• Carrying of objects weighing up to 50 lbs.
• Excellent organizational skills and time management.
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests.

Benefits

• Preferred provider medical/drug/vision benefits starting at competitive prices for employees.
• Employer-paid coverage for group life and accidental insurance coverage ($7,500) plus coverage available for your ‘ohana.
• 401(k)/retirement savings plan with matching program.
• 11 paid holiday/personal days per year plus 10 days of paid vacation that begin accruing immediately.
• 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store, and 30% discount on services offered in our Spa Without Walls.
• Employee discounts at Accor properties (5,000+ hotels worldwide) plus Friends & Family rates.
• Complimentary meals in our employee dining facility.

Pay

Hourly Rate: $27.81 USD

Schedule

Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment

Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.