Special Investigator

The mission of the State of South Carolina Department of Insurance is to protect and serve the insurance consumers by promoting a fair, stable, and competitive insurance market through regulation, education, and advocacy.

About the role

This position is located in The Office of Legal, Legislative, and Regulatory Affairs. Under the supervision of the Chief Investigator, this role investigates complaints or other violations of the South Carolina insurance laws. This position also serves legal documents and conducts limited background checks.

Responsibilities

• Conducts thorough investigations, collects and evaluates evidence concerning alleged violations of the insurance laws.
• Contacts and interviews consumers, industry representatives, and members of the public with regard to investigations.
• Prepares and submits written and oral reports on investigations.
• Upon completion, makes recommendations for final action to the Senior Associate General Counsel and/or associate attorney assigned to review files.
• Provides monthly progress reports on investigative activities and significant investigative matters to the Investigations Unit Supervisor and reviewing officials.
• Establishes and maintains effective working relationships with State, Local, and Federal Law Enforcement.
• Provides assistance to upper-level management upon request.
• Performs related duties as required.

Requirements

• Bachelor’s degree and experience conducting criminal or civil investigations, or performing other law enforcement duties. Law enforcement/investigative experience can be substituted for a degree.
• Must have a valid SC driver’s license.
• Must be able to work at times under minimal supervision, with some independence but with a high degree of competence.
• Must be able to work in a team setting, at times under stressful situations, and be able to travel frequently within the state and at times overnight.
• Must have demonstrated knowledge of personal computers and software, and investigation policies and procedures.

Skills

• Problem solving, decision making, and planning.
• Verbal and written communication, including interviewing witnesses.
• Ability to analyze facts and reach sound conclusions.
• Ability to present clear, concise, and comprehensive written and oral reports.
• Ability to testify in criminal trials or administrative hearings.
• Ability to establish and maintain relationships with officials, claimants, attorneys, witnesses, governmental agencies, industry representatives, and the general public.
• Ability to respond professionally during stressful situations.
• Knowledge of the laws, rules, and regulations applicable to the job.
• Knowledge of investigative techniques, principles, and practices.
• Ability to evaluate evidence and conduct investigations.
• Knowledge of rules of evidence.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan (pension plan option) and Deferred Compensation Programs.
• Employee Assistance Program:
  • Free counseling sessions for employees and household members.
  • Free legal counseling.
  • Free financial counseling.
• Flexible Work Schedules:
  • Compressed work weeks.
  • Part-time telecommuting.
  • Flex-time (contingent upon completing required probationary period).
• Free Gym Access.
• Growth Opportunities:
  • Certifications/designation program allowing for salary increases and bonuses.
• Infants at Work Program (employees eligible to bring their newborn/infant to the workplace).
• Free Parking.

Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.